The second-hand marketplace Users Express Anger Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for women's and children's clothes without notifying all users about the change.
Social Media Response
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with similar services.
The platform has recommended to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Changes
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options due to shopper criticism.